Privacy Policy

We take your privacy seriously.

1. How We Handle Your Data

• Email addresses and submitted content are used solely for communication and roast delivery.
• We ask for your full name, city, and country exactly as they appear on your card to match your story with your payment. This info is used solely for verification.
• We will never sell, share, or use your personal data for marketing or third-party purposes.
• Data Collection via Forms: We collect personal data (such as names, pronouns, email addresses, and submitted stories/testimonials) through forms hosted on RoastYourEx.com. Submitted data is used solely for communication, roast delivery, and verification purposes. We do not sell, share, or use this data for third-party marketing.
• Testimonials: Testimonials are submitted voluntarily via form. You are free to use a nickname, pseudonym, or omit identifying details. RoastYourEx.com does not verify the accuracy of testimonial information such as name, location, or other personal details, and we cannot guarantee that information submitted is truthful. Published testimonials are anonymized, and any identifying details you choose to include are shared at your own discretion.

2. Data Retention & Deletion

We retain your personal data only as long as necessary to provide our services. You may request deletion of your data at any time by contacting us at privacy@roastyourex.com.

3. Cookies & Tracking

This website does not use cookies or tracking technologies. If that changes, this policy will be updated accordingly.

4. Third-Party Services

Payment is processed through Revolut, and we do not store or access your card or bank information. Please refer to Revolut’s Privacy Notice for details on their data practices.

5. Children’s Privacy

RoastYourEx.com is not intended for individuals under 18. We do not knowingly collect data from minors. If we learn that we have inadvertently collected information from someone under 18, we will take steps to remove that information.

6. Security & Form Submissions

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. All personal data submitted through our online forms (including names, email addresses, and stories/testimonials) is transmitted securely via HTTPS and delivered to our email inbox, which is protected by standard encryption (TLS) and accessible only to the site owner.

While we take reasonable measures to safeguard your information, no method of internet transmission or electronic storage is completely secure. Any data you provide to RoastYourEx.com is submitted at your own risk, and we cannot guarantee absolute security.

7. GDPR Compliance

We handle data in accordance with GDPR (General Data Protection Regulation) standards. You have the right to access, rectify, or erase your data, and to restrict or object to processing.